Returns & Exchanges

At Apice Cosmeticos, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your skin and hair get only the best care.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization code.

• 2.
  Prepare the Package

  Carefully pack the items in their original, unopened packaging to ensure they are protected during transit and remain in sellable condition.

• 3.
  Ship the Items

  Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned cosmetics, we will process your refund to the original payment method within 5-7 business days.