Frequently Asked Questions
Everything you need to know about Apice Cosmeticos products and services.
Are Apice Cosmeticos products cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and we never test on animals at any stage of production.
What is your standard shipping time?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Are your beauty products suitable for sensitive skin?
Most of our formulas are dermatologically tested and designed to be gentle. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.